Learn about Memberships
Consistency, clarity, and long-term support- built for you
Service Description
At Well-Come Back Services, our memberships are designed to create consistency, clarity, and long-term progress. Instead of booking session by session, memberships provide a structured framework that blends MOVEMENT, RECOVERY, and COACHING in a way that fits your life- and your family's. Our structure 16-Session, 16-Week Membership combines massage and/or movement, and coaching for real results- especially for busy adults and athletic families. This model allows us to COACH THE WHOLE PICTURE, not just the appointment on the calendar. Memberships provide discounted access to coaching, programming and appointments, along with structure and accountability over time. Massage heals, movement strengthens, and coaching connects them into a sustainable plan. As a married team, we help you balance goals in life, clarity with reality, and habits with heart. Membership Tiers: BRONZE: STRUCTURE AND CONSISTENCY WITHOUT ONGOING CUSTOMIZATION. Designed for clients who want accountability, access, and a consistent routine within a single modality. SILVER: GUIDED SUPPORT WITH INTENTIONAL PROGRAMMING AND ACCOUNTABILITY. Access to both massage and movement perks with MONTHLY COACHING. This tier is for clients who want more structure, clearer direction, and regular guidance to stay consistent through changing schedules, stress, or goals. GOLD: COMPREHENSIVE COACHING WITH FULL COLLABORATION AND CUSTOMIZATION. Access to both massage and movement perks with WEEKLY COACHING+ Custom Programing. Gold is our most complete level of support. This tier is designed for individuals or families who want long-term consistency, integrated coaching, and planning that considers the full picture — movement, recovery, stress, and household routines. -All Tiers are structured, 16-week membership models -Functional Movement Screening -Integrated massage, movement, and coaching -Personalized planning through the MOVE FORWARD Consult -App access and ongoing accountability -Flexible session use with loyalty savings
Cancellation Policy
All memberships require a 16-week commitment. Appointments cancelled within 24 hours are subject to a $50 fee and count as a session. Membership fees are non-refundable and sessions do not roll over. Memberships cannot be paused or cancelled once started. 1. How do I pay for a membership? The MOVE FORWARD Consult is paid at booking. Coaching services are billed upfront depending on which Tier is selected. Massage and Movement sessions are billed as scheduled at member rates. 2. Do all memberships require an Initial Consultation? Yes. All memberships begin with a 60-minute MOVE FORWARD Consultation to assess goals, movement history, recovery needs, and lifestyle demands. 3. Do sessions roll over if unused? No. Memberships are structured to encourage consistency and do not include rollover sessions. Sessions must be used within the 16-week membership term. 4. What happens if I don’t complete all sessions within the membership? Memberships provide discounted coaching access and structured support. If the full structure is not completed, a flat completion or close-out fee may apply, as outlined in the membership agreement. 5. Can sessions be shared within the family? Yes. Sessions may be shared within the same household. Each individual session or workout counts as one session. 6. Can family members train at the same time? Yes, when appropriate. Family members may train simultaneously, however each individual counts as a session. 7. Is programming included in all memberships? Bronze: Does not include individualized programming 8. Can family members have their own programs? Yes additional family members can add individualized programming for an additional fee. 9. How is family programming priced? Each additional family programming is priced based on training frequency over the 16-week term Pricing reflects the level of planning, progression, and recovery oversight required. 10. Can coaching calls support the whole family? Yes. Coaching calls may address shared family goals, schedules, recovery needs, and household routines. Individualized programming is created separately